Returns & FAQ
We want to make sure you love our products. Returns will only be granted on certain occassions. Please email us a picture of the item, along with a detailed description of why you want to retun the item, please make sure to include your order ID. Be sure to provide clear photos of the products on a flat, well-lit surface.
You can email your return request here:
sticky-hippies-shop@support.fourthwall.com
or
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email or direclty email us. You can also reach out to us on our Instagram. You can edit your order at any time before it goes to production.
Once your order has gone to production, you will not have an opportunity to make changes, so please be sure that your order is exatly as you want prior to preduction.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Refunds Policies
Product Orders Cancellation Policy
Because products are made to order, we cannot issue refunds, returns, or exchanges for orders. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Donations and Tips Cancellation Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Cash App and depending on your location, we also accept Klarna/AfterPay and local payment methods. Please each out to us if you have any problems with the listed payment methods.
International Orders
Will I have to pay any additional taxes on my order if I’m located outside of the US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.